Not Acceptingmydentist, Chipstead Valley Road, Coulsdon
This dental practice is known for its friendly and welcoming atmosphere, making visits more pleasant for patients. They prioritise patient care with a team that is both caring and professional, ensuring that individuals, including those with dental anxiety, feel at ease. The practice is particularly praised for its efficient appointment scheduling and the supportive nature of its staff, especially the receptionist Jo. Overall, they strive to create a comfortable environment while providing quality dental care.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly approach of the staff, particularly Jo at reception, who is often described as helpful and accommodating. The dentists are noted for their gentle care and ability to reassure nervous patients, making dental visits less daunting. Many express gratitude for the team’s dedication to patient comfort and their willingness to provide last-minute appointments when needed. Overall, the practice fosters a sense of trust and satisfaction among its clientele.
Things to Consider
While many have had positive experiences, there are occasional concerns regarding communication, particularly related to appointment notifications. Some patients have reported issues with receiving cancellation messages, which can lead to frustration. It's advisable to confirm appointments ahead of time to avoid any potential misunderstandings. Overall, the practice remains committed to patient care despite these minor setbacks.