Pinnacle Orthodontics Coventry
Pinnacle Orthodontics is dedicated to providing quality orthodontic care, specialising in braces and other teeth straightening solutions. The practice is known for its friendly and accommodating staff who strive to make the treatment journey as pleasant as possible for patients, especially children. They are currently navigating the challenges posed by COVID-19 while maintaining a focus on patient comfort and care. Despite some mixed experiences, many patients appreciate the expertise of the orthodontists and the positive outcomes of their treatments.
Patient Insights
What Patients Appreciate
Patients frequently express gratitude for the warm and welcoming atmosphere created by the staff, noting their friendliness and professionalism throughout the treatment process. Many have had long-term positive experiences, particularly with the care provided to children, highlighting the team's ability to make young patients feel relaxed and supported. The clear communication from the orthodontists regarding treatment plans and progress is also appreciated, fostering a sense of trust and understanding.
Things to Consider
There are some concerns regarding appointment availability and communication, with reports of difficulty reaching the practice by phone. A few patients have experienced delays in treatment and felt that their concerns were not adequately addressed. It's advisable to be prepared for potential wait times and to ensure clear communication regarding any treatment expectations.