Brownlow Family Dental Care
This dental practice in Craigavon offers a family-friendly approach aimed at maintaining strong, healthy, and beautiful teeth. While they strive to provide a welcoming environment, recent patient experiences have highlighted significant concerns regarding appointment availability and staff competence. The practice has faced challenges in maintaining consistent patient care, particularly following the disruptions caused by COVID-19. Despite some positive interactions with staff, the overall sentiment suggests a need for improvement in service delivery and communication.
Patient Insights
What Patients Appreciate
Patients have appreciated the friendly nature of the reception staff and the polite demeanour of the dentists. Some have found the treatment options clearly explained, which has helped to ease their anxiety. A few individuals have had positive experiences with their dental care, expressing satisfaction with the quality of work received.
Things to Consider
It's important to be aware that appointment availability can be inconsistent, with reports of cancellations and difficulty in reaching the practice by phone. Some patients have experienced delays in receiving care, which may be a concern for those seeking timely dental services. Additionally, there are mixed feelings about the overall competency of the staff, so potential patients may want to consider these factors when choosing this practice.