Not AcceptingNorthern Smiles
Northern Smiles is a family-friendly dental practice located in Crook, County Durham, offering a wide range of services from general dentistry to advanced treatments like dental implants and cosmetic procedures. The practice prides itself on providing comprehensive care tailored to each patient's unique needs, ensuring a comfortable and reassuring experience. With a team of experienced professionals, they focus on patient education and communication, making dental visits less daunting for those with anxiety. Their modern facilities and commitment to quality care set them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere at Northern Smiles, often highlighting the cheerful demeanor of the staff. Many feel reassured by the thorough explanations provided by the dentists, which helps to alleviate anxiety and build trust. The practice is particularly commended for its ability to make nervous patients feel comfortable, with several mentioning successful experiences in overcoming their fears. The quality of dental work, especially cosmetic and restorative procedures, has left many patients delighted with their results.
Things to Consider
While most experiences are positive, there have been occasional mentions of less favourable interactions with front desk staff, suggesting that consistency in customer service could be improved. Additionally, as with many dental practices, appointment availability may vary, so it's advisable to book in advance, especially during peak times. Overall, the practice seems committed to addressing patient concerns and providing a supportive environment.