Not AcceptingPark Lane Dental
Park Lane Dental, established in 1962, is a modern dental practice located in Croydon, offering a wide range of services to ensure high-quality patient care. The practice prides itself on its state-of-the-art facilities and a dedicated team, particularly highlighting the expertise of Dr Paulomi Patel, who is known for her informative and compassionate approach. Patients appreciate the clean environment and the thoughtful touches, such as playing documentaries during treatments. With a focus on patient comfort and clear communication, Park Lane Dental aims to provide a welcoming experience for all visitors.
Patient Insights
What Patients Appreciate
Patients frequently commend the friendly and knowledgeable staff, particularly Dr Paulomi, who takes the time to explain procedures and options clearly. Many feel at ease during their visits, appreciating the clean and modern environment. The practice is also noted for its accommodating nature, with staff going above and beyond to assist with scheduling and treatment plans. Overall, the caring approach of the dentists helps to build trust and confidence in their dental care.
Things to Consider
While many have had positive experiences, some patients have expressed frustration regarding appointment policies, particularly concerning lateness. There have been instances where individuals felt that the practice's strict adherence to appointment times lacked empathy, especially for families with young children. Additionally, a few comments about customer service interactions suggest that improvements could be made in this area to enhance the overall patient experience.