Newtongrange Dental Practice
Newtongrange Dental Practice offers a range of dental services but has faced significant criticism regarding the quality of care and customer service. Many patients have expressed dissatisfaction with rushed appointments, poor communication, and inadequate treatment outcomes. Despite some positive experiences, the practice appears to be struggling with maintaining professional standards and patient satisfaction. The environment and staff have been described as lacking the necessary compassion and attention to detail that patients expect from a dental practice.
Patient Insights
What Patients Appreciate
Some patients have had positive experiences, particularly noting the kindness and efficiency of the staff during procedures. They appreciate the gentle approach taken by the dental team, especially when dealing with nervous patients. Instances of prompt care and clear explanations during treatments have also been highlighted, making some feel more at ease during their visits.
Things to Consider
It's important to be aware that appointment times can be significantly delayed, which may lead to a frustrating experience, especially for those with children. Additionally, there have been multiple reports of dissatisfaction regarding the quality of dental work and the overall customer service, suggesting that potential patients should consider these factors when choosing Newtongrange Dental Practice.