mydentist, Gladstone Street, Queensferry
This dental practice offers a range of services, including emergency care and general dentistry, with a focus on patient comfort and care. They strive to create a welcoming environment, aiming to ease the anxiety of nervous patients. However, experiences can vary significantly, with some patients highlighting both positive interactions with staff and concerning issues with treatment quality. The practice's accessibility for NHS patients has also been a point of contention.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming staff, often noting their professionalism and kindness, especially towards nervous individuals. The practice has been praised for its quick response to urgent dental issues, with some patients expressing satisfaction with the care they received during emergency appointments. Additionally, the detailed explanations provided during consultations help patients feel more informed and at ease.
Things to Consider
It's important to be aware that appointment availability can be a challenge, particularly for NHS patients, leading to extended waiting times for treatment. Some patients have reported experiences of delays and issues with communication regarding appointments. Additionally, there are concerns about the consistency of care, with a few patients expressing dissatisfaction with their treatment outcomes and the handling of their cases.