Not AcceptingDerby City Dental Care
This dental practice offers a range of services with a focus on patient comfort and care. They are known for their friendly and professional staff who strive to put patients at ease during treatments. The practice has received praise for its efficient handling of emergency appointments and the quality of care provided. However, there are mixed experiences regarding communication and appointment management, which may affect patient satisfaction.
Patient Insights
What Patients Appreciate
Many patients appreciate the welcoming atmosphere and the professionalism of the staff. The team is often described as friendly and attentive, making efforts to ensure that patients feel comfortable and informed throughout their treatments. Emergency appointments are handled swiftly, and several individuals have noted the skill and care taken during procedures, leading to a sense of trust in the dental care provided.
Things to Consider
While many have had positive experiences, there are concerns regarding appointment management and communication from the reception team. Some patients have encountered issues with appointment confirmations and have felt dismissed when addressing these problems. It's advisable to double-check appointment details and communicate any concerns directly to ensure a smoother experience.