Mill Hill Dental Clinic
This dental practice is dedicated to providing compassionate care, especially for children, ensuring a supportive environment during treatments. They focus on making dental visits a positive experience, employing techniques like sedation to help nervous patients feel at ease. The team is known for their professionalism and kindness, creating a welcoming atmosphere that encourages young patients to return. Their commitment to community dentistry and patient-centred care sets them apart in the local area.
Patient Insights
What Patients Appreciate
Patients appreciate the gentle and caring approach of the dental staff, particularly when treating children. Many have noted how the team takes the time to explain procedures, making young patients feel comfortable and understood. The atmosphere is described as warm and welcoming, which helps alleviate anxiety during visits. The medical staff consistently receives praise for their empathy and professionalism, making a significant difference in the experiences of both children and their parents.
Things to Consider
While the medical staff is highly regarded, some patients have expressed dissatisfaction with the reception team, citing instances of rudeness and poor customer service. This can impact the overall experience, so it's worth being prepared for potential challenges when interacting with the front desk. Additionally, as the practice is popular for its excellent care, appointment availability may be limited during peak times.