mydentist, London Road, Derby
This dental practice offers a range of services with a focus on patient care and comfort. They strive to create a welcoming environment, with friendly staff who aim to make each visit as pleasant as possible. The practice has seen improvements in service quality, and many patients appreciate the professionalism of the dental team. However, some challenges remain, particularly regarding appointment management and accessibility for disabled patients.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and helpful reception staff who make them feel at ease. Many have praised the professionalism and kindness of the dentists and hygienists, noting that they provide clear explanations and attentive care. The practice is also recognised for its cleanliness and welcoming atmosphere, which contributes to a positive overall experience.
Things to Consider
While many have had positive experiences, some patients have encountered issues with appointment scheduling and communication, leading to frustration. Additionally, the practice's older building may pose accessibility challenges for those with mobility issues. It's advisable to confirm details regarding services and costs upfront to avoid any misunderstandings.