Orthodontic Lounge Dumfries
Orthodontic Lounge Dumfries is a dedicated practice specialising in orthodontic treatments, including fixed, functional, and aligner options for patients of all ages. They pride themselves on providing a welcoming and supportive environment, particularly for those who may feel anxious about dental visits. The team is known for their gentle approach and clear communication, ensuring that patients feel comfortable and informed throughout their treatment. Their commitment to patient care and professionalism sets them apart as a trusted choice for orthodontic needs in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by the entire team. Many feel at ease due to the gentle and thorough care provided, especially by staff members like Carol and Kevin, who take the time to explain procedures and check in on comfort levels. The practice is particularly praised for its ability to handle nervous patients, making visits less daunting. Families with children also highlight the team's exceptional ability to engage and reassure younger patients during treatments.
Things to Consider
While many experiences are positive, some patients have encountered issues with appointment scheduling and communication regarding treatment plans. There are mentions of dissatisfaction with the handling of certain cases, particularly concerning follow-up care and refunds. It's advisable for potential patients to clarify any concerns upfront and ensure they understand the process for both NHS and private treatments.
Contact
3, The Loreburne Shopping Centre, Dumfries and Galloway DG1 2BL
Dumfries and Galloway, DG1 2BL