Downfield Dental Practice
This family-run dental practice operates multiple locations across Angus, Dundee, Fife, and Perth & Kinross, providing both NHS and private dentistry services. They are known for their welcoming atmosphere and a team that aims to make patients feel comfortable during their visits. While they offer a range of services, including cosmetic options, the practice is currently transitioning towards more private treatments. Their commitment to patient care is evident, though experiences can vary significantly depending on the individual dentist seen.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and helpful nature of the staff, particularly the receptionists who create a welcoming environment. The practice is praised for its ability to handle children well, making visits less daunting for young patients. Additionally, some patients have had positive experiences with specific dentists who provide clear explanations and gentle care during treatments.
Things to Consider
There have been concerns regarding the consistency of care, particularly with the hygienist services, as patients have encountered a rotating staff that can lead to confusion and a lack of continuity. Some patients have expressed dissatisfaction with the treatment received, especially in emergency situations, where they felt their needs were not adequately addressed. Additionally, the shift towards more private treatments may limit access for some NHS patients, raising concerns about affordability and availability.