Castle View Surgery Ltd
Castle View Dental Surgery is a well-established family practice located in the heart of Durham City, known for delivering high-quality and advanced dental care. The practice prides itself on creating a welcoming environment where patients feel comfortable and valued. With a focus on exceptional patient experiences, the team is dedicated to addressing individual needs and alleviating dental anxiety. Their commitment to friendly service and effective treatment has earned them a stellar reputation in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere at Castle View, often highlighting the friendly staff who greet them with smiles and genuine conversation. Many have found their fears of dental visits alleviated thanks to the compassionate care provided by the team, particularly noting the calming presence of the dentists and hygienists. The efficiency and professionalism of the staff, especially during emergency situations, have also been praised, making visits feel reassuring and well-managed.
Things to Consider
While the practice is highly regarded, some patients have experienced challenges in securing appointments during peak times. It's advisable to book in advance, especially for routine check-ups or specific treatments, to ensure timely access to care. Overall, the practice remains committed to accommodating patient needs as best as possible.