mydentist, St Andrews Park, Durham
This dental practice offers a range of services, including cosmetic treatments, restorative care, and emergency dentistry. They are known for their patient-centric approach, ensuring that individuals, especially those who are anxious, feel comfortable and well-informed throughout their treatment. The team is dedicated to providing a friendly and supportive environment, making each visit a positive experience. Their commitment to quality care and patient satisfaction sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, which helps to ease anxiety and make dental visits more pleasant. Many have highlighted the professionalism and skill of the dentists, particularly in cosmetic procedures, with several expressing joy over their transformed smiles. The clear communication and thorough explanations provided by the team contribute to a sense of trust and comfort during treatments.
Things to Consider
It's important to be aware that there have been concerns regarding appointment availability, particularly for NHS services, as some patients have experienced cancellations and delays in securing appointments. Additionally, there have been mixed experiences regarding pricing transparency, with some patients feeling that charges were not clearly communicated. Keeping these factors in mind may help in managing expectations when seeking treatment.