Enhance Smiles - East Grinstead
This dental practice is renowned for its exceptional orthodontic services, providing tailored care for both children and adults. The team is dedicated to creating a comfortable and supportive environment, particularly for anxious patients, ensuring that every individual feels heard and understood. With a focus on clear communication and gentle treatment, they strive to build trust with their patients. Their friendly and professional staff, including receptionists and hygienists, contribute to a welcoming atmosphere that sets them apart.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly nature of the staff, who consistently go above and beyond to ensure comfort and understanding during visits. The team is particularly skilled at working with children and those who experience anxiety, making appointments less daunting. Many have noted the clear explanations provided throughout procedures, which help to alleviate concerns and foster trust. The overall atmosphere is described as clean, tidy, and inviting, enhancing the overall patient experience.
Things to Consider
While many have had positive experiences, there are some concerns regarding the handling of NHS treatments and communication during the transition periods, particularly related to waiting lists and treatment approvals. It's important for prospective patients to be aware of potential delays and to ensure clear communication regarding their treatment needs. Some parents have expressed frustration over the handling of specific cases, so it may be beneficial to discuss any concerns upfront.