Not AcceptingVital Family Dental Care
This dental practice offers a range of services, including emergency care and routine treatments, but has garnered mixed feedback from patients. While some have praised the dentists for their professionalism and sensitivity, particularly towards anxious patients, the overall patient experience has been marred by reports of poor customer service and a lack of compassion from the reception staff. The practice appears to struggle with maintaining a welcoming atmosphere, which detracts from the quality of care provided. Despite the challenges, there are instances of successful treatments that highlight the skills of the dental team.
Patient Insights
What Patients Appreciate
Many patients appreciate the skill and professionalism of the dentists, noting their ability to handle anxiety and provide effective treatments. Some have had positive experiences with emergency care, receiving prompt attention and satisfactory results. The dentists are often described as kind and attentive, making efforts to ensure that patients feel comfortable during procedures.
Things to Consider
It's important to be aware that the reception staff have received significant criticism for their attitude, which can create an unwelcoming environment. Some patients have expressed concerns about the practice's policies and pricing, particularly regarding NHS services and emergency appointments. Additionally, the physical condition of the practice has been described as needing improvement, which may affect the overall experience.
Contact
67 Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3AP
Eastleigh, SO53 3AP