Dental Express Ltd
Dental Express is a well-established dental practice in Portobello, led by owner Anne Saxby, with over 30 years of experience in providing high-quality dental care. The practice prides itself on being independent, focusing on personalised patient care and a welcoming environment. With a team of five full-time dentists and hygienists, they offer a comprehensive range of dental services, utilising modern technology to meet diverse patient needs. Their commitment to patient comfort and effective communication sets them apart in the local community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere at Dental Express, often highlighting the attentive and knowledgeable reception staff. The dentists, particularly Kevin, are praised for their gentle approach and ability to explain procedures clearly, which helps to alleviate any anxiety. Many feel confident in the care they receive, noting that the team works collaboratively to ensure a pleasant experience. The thoroughness of treatments, especially hygiene services, has also received commendation, contributing to a sense of being in safe hands.
Things to Consider
While many have had positive experiences, some patients have reported issues with the reception staff, particularly regarding appointment availability and communication. There are mentions of dissatisfaction with NHS service experiences, which may vary depending on individual circumstances. It's advisable to clarify any concerns directly with the practice to ensure a smooth visit.