mydentist, Commercial Quay, Edinburgh
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their gentle approach, ensuring that patients feel at ease during treatments. Many patients appreciate the clear communication and thorough explanations provided by the dentists. However, the practice has faced challenges with appointment management and staff turnover, which may impact the overall experience.
Patient Insights
What Patients Appreciate
Patients often highlight the warm and professional atmosphere of the clinic, which helps them feel relaxed from the moment they arrive. The dentists are praised for their gentle techniques and ability to make treatments pain-free, with many expressing satisfaction with the results. The staff is generally described as kind and attentive, contributing to a positive overall experience.
Things to Consider
While many have had positive experiences, there are concerns regarding appointment management, with reports of frequent cancellations and difficulty in rescheduling. Some patients have noted a high turnover of staff, which may affect continuity of care. It's advisable to be proactive in confirming appointments and to communicate any concerns directly with the practice.