University Dental Care
This dental practice has undergone a recent transition under new management, which has led to mixed experiences among patients. They offer a range of services, including emergency care and extractions, with a focus on patient comfort and clear communication. The practice is noted for its friendly staff and a clean, welcoming environment. However, some patients have expressed concerns about the quality of care and the emphasis on private treatments over NHS options, leading to a perception of prioritising profit over patient needs.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional staff who take the time to explain procedures clearly. The practice is often described as clean and welcoming, providing a comfortable atmosphere for visits. Several individuals have highlighted their positive experiences with specific dentists, particularly in handling complex procedures with care and expertise.
Things to Consider
It's important to be aware that some patients have experienced issues with communication and the handling of appointments, particularly regarding billing and treatment options. There have been instances where patients felt that NHS options were not adequately presented, leading to unexpected costs. Additionally, appointment availability may vary, and some have noted that the practice's pricing can be higher than other local options.