Not Acceptingmydentist, North Street, Exeter
This dental practice has faced significant criticism from patients regarding their service and treatment quality. While some patients have experienced positive interactions with specific staff members, many others report issues with communication, professionalism, and the quality of care provided. The practice appears to have declined in standards, particularly after changes in staff and management. Despite a long history of trust from some patients, many now feel let down and are seeking alternatives.
Patient Insights
What Patients Appreciate
Some patients have appreciated the friendly and welcoming nature of the staff, particularly during routine check-ups. The dental nurses and receptionists have been noted for their efficiency and kindness, making visits more pleasant. A few individuals have also reported satisfactory treatment outcomes, highlighting that certain dentists provide quality care and effective communication.
Things to Consider
It's important to be aware that experiences can vary significantly at this practice. Several patients have expressed frustration with the handling of appointments and treatment recommendations, particularly regarding follow-up care. Additionally, there have been concerns about the practice's responsiveness to patient inquiries and refund requests, which may lead to delays or unresolved issues.