Urgent Care Dental Service
This dental practice offers a community dental service with a focus on emergency care, providing essential treatments and oral health information. Their approach prioritises patient comfort and reassurance, particularly for those experiencing dental pain or anxiety. The practice is known for its caring staff, who take the time to explain procedures clearly and ensure patients feel at ease during their visits. With a commitment to quality care, they aim to address urgent dental issues promptly and effectively.
Patient Insights
What Patients Appreciate
Patients appreciate the compassionate and friendly nature of the staff, who go out of their way to make them feel comfortable, especially during stressful situations. The quick response to emergency cases is often highlighted, with many expressing gratitude for being seen promptly and receiving effective treatment. The gentle approach of the dentists, along with clear explanations of procedures, helps to alleviate anxiety and build trust.
Things to Consider
Some patients have experienced challenges with appointment availability and long wait times on the phone, which can be frustrating. It's important to note that the practice operates on a sit-and-wait basis for emergencies, so there may be variability in waiting times depending on how busy they are. Being prepared for potential delays can help manage expectations.