Smile Dental Care - Falmouth
Smile Dental Care Falmouth offers a range of dental services, including general, cosmetic, and specialist care, in a welcoming environment. The practice prides itself on providing high-quality care for patients of all ages, ensuring comfort and support throughout their dental journey. With an experienced team, they aim to help patients achieve confident smiles while maintaining a focus on patient comfort. However, the practice has received mixed feedback regarding the level of communication and engagement from some dental staff.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and welcoming reception staff, who are often described as friendly and helpful. The practice has been praised for its ability to accommodate emergency appointments quickly, with some patients expressing gratitude for the care their children received during urgent situations. Additionally, the hygienist appointments have been noted for delivering excellent service, leaving patients feeling satisfied with their dental health.
Things to Consider
While the reception team is frequently commended, some patients have experienced issues with communication and engagement during their appointments. There are reports of staff seeming disinterested or lacking empathy, which can lead to a less than satisfactory experience for those seeking a more personal touch. It's also worth noting that appointment availability for emergencies may vary, and some patients have faced challenges in getting timely treatment.