mydentist, Station Avenue, Filey
My Dentist Filey offers a welcoming and supportive environment for patients seeking dental care. The practice is known for its friendly and professional staff, who prioritise patient comfort and clear communication. With a focus on both NHS and private services, they provide a range of treatments while ensuring that patients feel involved in their care decisions. The team's dedication to gentle and efficient treatment makes them stand out in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere at the practice, often highlighting the caring nature of the staff. Many feel at ease during their visits, especially those who have previously experienced anxiety about dental appointments. The clear communication regarding treatment plans and costs is also valued, as it helps patients feel informed and involved in their care.
Things to Consider
Some patients have expressed frustration regarding appointment availability, particularly for urgent needs, and there have been instances of miscommunication about patient status. It's advisable to clarify your registration and treatment options when making an appointment, especially if you have a history with the practice. While many have had positive experiences, a few have encountered challenges with the reception staff that could affect the overall experience.