Not Acceptingmydentist, Rodden Road, Frome
This dental practice offers a range of services, including emergency care and general dentistry. They aim to provide a comfortable environment for patients, particularly those who may feel anxious about dental visits. The practice is known for its experienced staff, who strive to deliver high-quality care. However, some patients have expressed concerns about appointment management and communication issues, which may impact the overall experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the knowledgeable and courteous staff, highlighting the excellent treatment they have received. The practice is particularly commended for its ability to handle anxious patients, with some noting that the team takes time to explain procedures clearly. There are also positive mentions of the care provided during complex situations, such as post-operative follow-ups.
Things to Consider
Some patients have experienced challenges with appointment scheduling, including cancellations and delays, which can lead to frustration. Communication from the reception staff has been noted as an area for improvement, particularly in providing timely information about treatment options. It's advisable to confirm appointments ahead of time to avoid any potential misunderstandings.