Not AcceptingPortway Dental Practice
Portway Dental Practice is a welcoming two-surgery dental clinic located in Frome, dedicated to providing exceptional dental care in a friendly environment. The practice prides itself on clear communication and a patient-centred approach, ensuring that every individual feels at ease during their visits. With a team of experienced professionals, they offer a range of services tailored to meet the unique needs of each patient. Their commitment to kindness and thoroughness sets them apart, making dental visits a more positive experience for all.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere at Portway Dental Practice, where the staff consistently demonstrate professionalism and genuine care. Many have found their fears alleviated thanks to the compassionate approach of the dentists, particularly Helen and Ed, who take the time to explain procedures clearly. The thoroughness of the initial assessments and the transparent communication regarding treatment plans and costs have also been highlighted as significant positives. Overall, the practice has restored confidence in dental care for many individuals.
Things to Consider
While the majority of experiences at Portway Dental Practice are positive, some patients have expressed concerns about the policy of charging for late arrivals. This has been seen as somewhat harsh, especially when delays can occur on the dentist's side as well. It's worth noting that appointment availability is generally good, but patients should be mindful of potential charges if they are running late.