mydentist, Durham Road, Low Fell
This dental practice offers a range of services with a focus on cosmetic dentistry, particularly composite bonding and teeth whitening. Their approach to patient care is centred on creating a welcoming and comfortable environment, especially for those who may feel anxious about dental visits. The team is known for their professionalism and clear communication, ensuring patients feel informed and at ease throughout their treatments. Distinctively, they have garnered praise for their ability to transform smiles and boost patient confidence.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere of the practice, with many highlighting the professionalism of the dentists and their staff. The team takes time to explain procedures clearly and puts nervous patients at ease, making visits feel comfortable and pain-free. Many have experienced significant improvements in their smiles and confidence, thanks to the skilled work of the dentists, particularly Matt, who is often praised for his expertise and enthusiasm.
Things to Consider
While many patients have had positive experiences, there are concerns regarding the prioritisation of private patients over NHS patients, which can lead to longer waiting times for those seeking NHS services. Some have also reported unprofessional behaviour from front desk staff, which may affect the overall experience for new patients. It's advisable to consider these factors when choosing this practice.