Balornock Dental Care
Balornock Dental Care was known for its friendly and professional staff who provided a range of dental services. The practice focused on making patients feel at ease and ensuring clear communication regarding treatments. Patients appreciated the thoroughness and expertise of the dentists, contributing to a positive overall experience. Although the practice has now permanently closed, it was well-regarded for its patient-centric approach and quality care.
Patient Insights
What Patients Appreciate
Patients consistently appreciated the warm and welcoming atmosphere created by the staff. Many felt at ease during their visits, thanks to the friendly demeanour of the dentists and their thorough explanations of procedures. The professionalism and attentiveness of the team were frequently highlighted, making dental visits a more comfortable experience.
Things to Consider
While the majority of experiences were positive, there were instances of dissatisfaction related to customer service, particularly regarding appointment scheduling. Some patients reported feeling dismissed or not treated with the expected level of respect when seeking assistance over the phone. It's important for former patients to reach out to Real Good Dental for continuity of care and to address any concerns they may have.