mydentist, The Forge, Parkhead
This dental practice is known for its friendly and professional staff, providing a range of dental services with a focus on patient care. Many patients appreciate the expertise of the dentists, particularly in cosmetic and restorative procedures. The practice aims to create a welcoming environment, although experiences with the reception team have been mixed. Overall, the practice is dedicated to helping patients achieve optimal dental health and satisfaction.
Patient Insights
What Patients Appreciate
Patients often express gratitude for the attentive and skilled dental team, with particular praise for the quality of care received during treatments. Many feel reassured by the professionalism and patience shown by the staff, especially during more anxious procedures. The practice is also recognised for its ability to accommodate emergency appointments, which has been a relief for those in urgent need of care.
Things to Consider
While many patients have had positive experiences, there are concerns regarding the reception team's communication and organisation, particularly around appointment scheduling and cancellations. Some have found the wait times for appointments to be lengthy, which can be frustrating. It's advisable to confirm appointments and follow up proactively to ensure a smooth experience.