Tollcross Dental Care
Tollcross Dental Care aims to provide a family-friendly dental service in a welcoming and comfortable environment, catering especially to nervous patients. They offer a range of services including cosmetic dentistry, teeth straightening, and sedation options. The practice is known for its experienced team, particularly Dr Faiz, who is praised for his gentle approach and clear communication. However, some patients have expressed concerns regarding service quality and treatment transparency.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional atmosphere created by the staff, particularly Dr Faiz, who is known for his ability to make patients feel at ease. The practice is commended for its effective communication, with staff taking the time to explain procedures and treatment options clearly. Those who have undergone cosmetic procedures have reported satisfaction with the results and the overall care received.
Things to Consider
There have been several reports of dissatisfaction regarding appointment scheduling and administrative issues, with some patients experiencing cancellations and delays. Additionally, concerns have been raised about transparency in pricing, particularly for NHS patients, leading to frustrations over unexpected charges. It's advisable for potential patients to clarify their status and treatment costs upfront to avoid misunderstandings.