The Community Dental Service
The Special Care and Paediatric Referral Service is a unique dental practice focused on providing care for patients with physical and learning disabilities, as well as those with mental health and sensory conditions. They collaborate closely with families and health professionals to ensure that patients receive the appropriate NHS dental care they require. The practice is distinguished by its commitment to serving individuals who may not be able to access treatment in general dental practices, making it a vital resource for those in need.
Patient Insights
What Patients Appreciate
Many appreciate the dedication of the staff, especially during busy times. Despite the challenges in reaching the practice, once connected, patients often find the receptionists to be polite and helpful, successfully arranging emergency appointments on the same day. The efficiency in handling urgent cases is noted, with some patients expressing gratitude for the quick turnaround in treatment.
Things to Consider
It's important to be aware that reaching the practice can be challenging, with reports of long wait times on the phone and difficulty in securing appointments. Some patients have experienced frustration with the triage process, feeling that their urgent needs were not adequately addressed. Patience may be required when attempting to access services, especially during peak times.
Contact
Southgate Moorings, 2 Kimbrose Wy, The Docks, Gloucester GL1 2DB
Gloucester, GL1 2DB