Not AcceptingB & R Dental Care
B & R Dental Care is a long-established dental practice that prioritises patient care and comfort, offering a range of services including routine check-ups and emergency treatments. The practice has adapted to the challenges posed by the COVID-19 pandemic by implementing stringent infection control measures and ensuring a safe environment for patients. Their team is known for being friendly and approachable, making it a suitable choice for families, especially children. With a focus on maintaining dental health rather than unnecessary treatments, they aim to build trust with their patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and welcoming atmosphere at B & R Dental Care, particularly highlighting the gentle and caring approach of the staff. The dentists take the time to explain procedures clearly, which helps to alleviate anxiety, especially for children. Families feel comfortable bringing their kids, as the staff is excellent with children, making dental visits a positive experience. The practice is also praised for its efficient handling of emergency appointments and the professionalism of the dental team.
Things to Consider
While many have had positive experiences, some patients have expressed frustration with communication issues, particularly regarding appointment management and reception interactions. There have been reports of inconsistent experiences with different dentists, which may affect continuity of care. Additionally, the practice's strict COVID-19 protocols, while ensuring safety, have led to longer appointment times and limited availability, which could be a consideration for those needing urgent care.