mydentist, Broad Street Plaza, Halifax
This dental practice has a long history of serving patients, but recent experiences suggest a decline in service quality and organisation. They offer a range of dental services, including emergency care, but have faced criticism for appointment cancellations and communication issues. While some patients have found the staff to be friendly and accommodating, others express frustration over inconsistent care and a lack of follow-up. The practice's ability to provide timely and effective treatment has come into question, particularly for those with urgent needs.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming nature of the staff, particularly when dealing with children or those who are nervous about dental visits. The calming approach taken by some dentists has made a significant difference for anxious patients, allowing them to feel heard and cared for during their appointments. There are instances where patients felt that their concerns were taken seriously, leading to a more positive experience than they anticipated.
Things to Consider
It's important to be aware that appointment availability can be a challenge, with reports of multiple cancellations and limited communication regarding changes. Some patients have experienced delays in receiving necessary treatments or prescriptions, which can be frustrating, especially in urgent situations. If you have specific needs or require timely care, it may be beneficial to confirm appointment details in advance or consider alternative options if necessary.