David Neal Dental - Hastings
This dental practice is known for its welcoming atmosphere and dedicated team, providing a range of dental services with a strong focus on patient comfort and care. The staff, including dentists and hygienists, are praised for their professionalism and ability to put nervous patients at ease. With a commitment to thorough consultations and clear communication, they strive to build trust and confidence in their patients. The practice is particularly noted for its family-friendly approach, making it a suitable choice for both adults and children.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming reception staff who create a comforting environment from the moment they arrive. The dentists, particularly Dr Aaron and Jonathan, are recognised for their gentle care and ability to connect with patients, especially children, making dental visits less intimidating. Many express gratitude for the thoroughness of the treatments and the clear communication regarding procedures, which helps alleviate anxiety and builds trust.
Things to Consider
Some patients have experienced longer wait times for appointments and difficulties in reaching the practice by phone, which can be frustrating when trying to book follow-up visits. There have also been instances of miscommunication regarding treatment plans, leading to confusion. While the majority of experiences are positive, it's worth noting that some patients have had concerns about the consistency of care, particularly with new staff members.