mydentist, Quay Street, Haverfordwest
This dental practice in Haverfordwest offers a range of dental services, but has faced significant criticism regarding patient care and communication. While some patients have reported positive experiences with specific staff members, the overall sentiment reflects a lack of empathy and understanding, particularly towards new patients. The practice appears to prioritise financial policies over patient comfort, leading to frustration among those seeking care. Despite some positive interactions, the practice's reputation is marred by complaints about appointment management and service quality.
Patient Insights
What Patients Appreciate
Some patients have found the staff to be friendly and welcoming, particularly during their visits to the hygienist. A few individuals have expressed satisfaction with the proficiency of the dentists, noting that their procedures were handled with care and attention to patient comfort. There are instances where patients felt reassured and supported during their treatments, which helped alleviate their anxiety.
Things to Consider
It's important to be aware that the practice has received numerous complaints about appointment management, including cancellations and long wait times for emergency care. New patients may find the financial policies regarding missed appointments to be strict, which can lead to unexpected charges. Additionally, there have been reports of a lack of communication regarding NHS services, with some patients feeling left in the dark about their treatment options.
Contact
The Candle Store, The Old Quay Side, Quay St, Haverfordwest SA61 1BB
Haverfordwest, SA61 1BB