Ouse Valley Practice
Ouse Valley Practice is a dedicated healthcare provider that offers a range of services in partnership with local and NHS service providers. They focus on delivering compassionate and thorough medical attention, with a team that includes approachable doctors and cheerful nurses. The practice is known for its commitment to patient care, ensuring that every individual feels valued and heard. Their friendly staff and efficient service contribute to a supportive environment, making them a distinctive choice for healthcare in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the compassionate and thorough care provided by the doctors and nurses at Ouse Valley Practice. The reception staff are often described as friendly and helpful, making the experience more pleasant even during busy times. Many express gratitude for the personal attention they receive, with staff taking the time to explain procedures and address concerns. Overall, the practice is seen as a reliable and supportive place for medical care.
Things to Consider
While many aspects of the practice are praised, there are concerns regarding the reception staff's customer service, with some patients experiencing unhelpful or rude interactions. Additionally, the lack of electronic prescriptions can lead to inconvenience, requiring multiple trips for medication. It's advisable to be prepared for potential challenges when dealing with reception, especially during busy periods.
Contact
Dumbledore primary Care Centre, London Rd, Handcross, Haywards Heath RH17 6HB
Haywards Heath, RH17 6HB