Heanor Dental Care
Heanor Dental Care in Derbyshire offers a comprehensive range of dental treatments, including implants, teeth bleaching, and restorative work such as crowns and bridges. The practice is known for its compassionate approach to patient care, with many patients feeling at ease during their visits. Despite some recent transitions to private services, the dental team is praised for their professionalism and skill. The practice aims to create a welcoming environment, although some aspects of the patient experience, particularly regarding reception services, have raised concerns.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the dental staff, which helps ease anxiety during appointments. The dentists are often described as professional, friendly, and attentive, making for a positive dental experience. Many have found the care provided to be exceptional, with some even stating it's the best they've ever had. The team's ability to handle emergencies promptly and effectively is also highly valued.
Things to Consider
While the dental care itself is generally well-regarded, there have been consistent concerns about the reception staff and appointment management. Some patients have experienced difficulties with communication and scheduling, leading to frustration. Additionally, the transition from NHS to private services has left some patients feeling underserved, so it's advisable to clarify any concerns regarding treatment options and availability before committing.