Smile Dental Care - Helston
Smile Dental Care in Helston offers a patient-centred approach, focusing on comfort and individual goals. They provide a range of services, including emergency care and orthodontics, with a commitment to making dental visits as stress-free as possible. The practice is particularly noted for its friendly staff and supportive environment, catering well to nervous patients and families. Their dedication to accessibility and personalised care sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, especially the receptionists who are often described as friendly and helpful. Many find the dentists to be patient and understanding, particularly when dealing with nervous individuals or children. The practice's ability to accommodate urgent appointments and provide timely care is also highly valued, making it a reliable choice for families.
Things to Consider
While many have had positive experiences, some patients have reported issues with communication and professionalism from certain staff members, particularly at reception. There have been instances of feeling dismissed or not receiving timely responses to queries. It's advisable for new patients to be aware of these mixed experiences and to communicate any concerns directly with the practice to ensure a positive visit.