Dental Care Hereford
Imperial Dental Group aims to provide a welcoming environment for patients of all ages, focusing on comprehensive dental care. They pride themselves on their professional and caring approach, particularly in accommodating nervous patients and children. The practice offers a range of services, ensuring that every patient feels comfortable and informed during their visits. With a team of dedicated professionals, they strive to build lasting relationships with their patients, making dental visits a more pleasant experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the exceptional care provided by the staff, especially Dr. Amal Roy, who is noted for his calming presence and ability to ease dental anxieties. The team is often described as friendly and professional, taking the time to explain procedures clearly and ensuring that patients feel comfortable throughout their treatments. Emergency appointments are handled efficiently, with staff showing a commitment to patient care during urgent situations.
Things to Consider
Some patients have experienced issues with appointment availability, including cancellations and difficulty in reaching the practice by phone. There are concerns about upselling private treatments and the perceived pressure to opt for more expensive options. Additionally, the waiting area can feel overcrowded at times, which may detract from the overall experience. It may be beneficial to inquire about appointment policies and treatment options before committing.