Not Acceptingmydentist, Commercial Street, Hereford
This dental practice offers a range of services with a focus on patient care and comfort. Many patients appreciate the professionalism and friendliness of the dental staff, particularly the dentists and dental nurses. However, the practice has faced criticism regarding appointment management and customer service, particularly from the office manager. Despite these challenges, the dedication of the clinical team stands out as a positive aspect of the practice.
Patient Insights
What Patients Appreciate
Patients often highlight the friendly and helpful nature of the staff, creating a welcoming environment. Many have had positive experiences with the dentists, who are described as caring and thorough in their explanations of treatments. The practice is noted for its clean and modern facilities, contributing to a sense of safety and comfort during visits.
Things to Consider
There have been multiple mentions of appointment cancellations, which can be frustrating for patients trying to secure timely care. Some individuals have expressed dissatisfaction with the management and communication regarding appointments and billing, suggesting that potential patients should be prepared for possible delays and administrative challenges.