mydentist, Southgate, Hessle
This dental practice is known for its friendly and professional approach to patient care, offering a welcoming environment that puts patients at ease. They provide a range of services and are particularly praised for their ability to handle nervous patients and children with care and compassion. The practice has modern facilities and a dedicated team that strives to ensure a positive experience for all visitors. Their commitment to patient comfort and satisfaction sets them apart in the community.
Patient Insights
What Patients Appreciate
The staff are consistently described as friendly, attentive, and efficient, making visits to the dentist much less stressful. Many patients appreciate the gentle care provided, especially those who experience anxiety about dental procedures. The practice is particularly noted for its ability to accommodate children and those with additional needs, ensuring a comfortable experience for all. Clear communication about treatments and procedures helps patients feel informed and valued.
Things to Consider
Some patients have expressed frustration with appointment scheduling and cancellations, indicating that there can be issues with the organisation of bookings. While the dental care itself is highly regarded, the administrative side may require improvement to enhance the overall patient experience. Additionally, there are mentions of long waiting times for new patient registrations, which could be a consideration for those seeking immediate care.