D H S Dental Practice
This dental practice offers a range of services with a focus on professionalism and patient care. While the dental team is often praised for their welcoming and helpful approach, the practice faces challenges with its reception staff, which can impact the overall patient experience. The practice aims to provide a comfortable environment for patients, although experiences can vary significantly based on interactions with the reception team. Overall, the dental care provided is appreciated, but the reception service has room for improvement.
Patient Insights
What Patients Appreciate
Many patients appreciate the professionalism and friendliness of the dental team, highlighting their ability to make visits as pleasant as possible. The dentists and dental nurses are noted for their helpfulness and willingness to answer questions, creating a supportive atmosphere for those seeking treatment. Some patients have had positive experiences with the reception staff, particularly praising the kindness and helpfulness of certain individuals.
Things to Consider
It's important to be aware that experiences with the reception staff can vary greatly, with some patients reporting rudeness and a lack of professionalism. There have been multiple instances of appointment cancellations and difficulties in communication, which may lead to frustration. Prospective patients should consider these factors when choosing this practice, as they could affect the overall experience.