Edgerton Dental Clinic & Implant Centre
Edgerton Dental Clinic offers a range of dental services with a strong emphasis on patient comfort and care. The practice is known for its friendly and professional staff who create a welcoming environment, making it particularly suitable for nervous patients. Their approach includes thorough examinations and clear communication, ensuring that patients feel informed and at ease throughout their treatments. The use of music during procedures adds a unique touch, contributing to a positive experience that sets them apart from other practices.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and humorous nature of the staff, which helps to alleviate anxiety during procedures. Many have noted the gentle and skilled approach of the dentists, particularly during extractions, where they felt no pain and were kept entertained with music. The team is often described as caring and attentive, taking the time to explain procedures clearly and ensuring that patients feel comfortable and relaxed.
Things to Consider
Some patients have expressed concerns about the customer service provided by the reception staff, suggesting that improvements could be made in communication and professionalism. While the dental care itself is highly praised, it may be beneficial for the practice to focus on enhancing the overall patient experience from the moment they enter the clinic.