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This dental practice is known for its compassionate and patient-focused approach, offering a range of services to meet the needs of their patients. The team, including Dr Andrew and Chris, is particularly praised for their ability to make anxious patients feel comfortable and safe during treatments. With a friendly and supportive staff, the practice aims to create a welcoming environment for all visitors. Their commitment to patient care and understanding of dental fears sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the gentle and reassuring manner of the dentists, particularly highlighting how they take the time to listen and address concerns. Many have overcome their fears of dental visits thanks to the supportive atmosphere and the kindness shown by the staff. The reception team is also noted for being friendly and helpful, contributing to a positive overall experience.
Things to Consider
Some patients have experienced long wait times for appointments, both in the waiting room and when trying to reach the practice by phone. Additionally, there have been instances where appointment availability has been an issue, particularly for emergency visits. It's advisable to plan ahead and be prepared for potential delays.