mydentist, Fairview Road, Hungerford
This dental practice is known for its friendly and professional staff who prioritise patient comfort and care. They offer a welcoming environment where patients, especially those who are nervous, feel at ease during their visits. The team is dedicated to providing high-quality dental services, with a focus on clear communication and personalised treatment plans. However, some patients have expressed concerns about appointment availability and cancellations, which may affect the overall experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and welcoming atmosphere of the practice, highlighting the kindness and understanding of the reception staff. The dentists, particularly Dr. Faisal and Dr. Shiva Jones, are frequently praised for their calming presence and ability to explain procedures clearly, making even the most anxious patients feel comfortable and cared for. The commitment to providing excellent customer service and tailored dental care has left a positive impression on those who have visited.
Things to Consider
While the practice has many strengths, some patients have encountered issues with appointment scheduling and cancellations, which can be frustrating. There are reports of long waits for appointments and difficulties in securing timely care, particularly for NHS patients. It's advisable to consider these factors when choosing this practice for your dental needs.