Not AcceptingThe Hainault Dental practice
Hainault Dental Practice offers a comprehensive range of dental treatments, including general, cosmetic, and orthodontic dentistry, all delivered in a relaxed and friendly environment. The practice prides itself on providing optimum care to ensure patients can smile with confidence. With a team of skilled dentists and hygienists, they aim to cater to both individual and family dental needs. Their commitment to patient care is evident, although experiences with reception staff may vary.
Patient Insights
What Patients Appreciate
Many patients appreciate the kindness and professionalism of the dental team, noting that they feel well cared for during their visits. The dentists are often described as knowledgeable and attentive, taking the time to explain procedures clearly and ensuring that patients feel comfortable and at ease, especially those who are nervous about dental treatments. Emergency care is also highlighted as being prompt and effective, with staff going above and beyond to accommodate urgent needs.
Things to Consider
While the dental care itself is generally well-regarded, there are concerns about the reception staff's customer service, with some patients experiencing rudeness or lack of attention. Additionally, appointment availability can be an issue, with reports of long waits for hygiene appointments and cancellations. It's advisable to be prepared for potential delays and to communicate any concerns directly with the staff to ensure a smoother experience.