Stoneyfield Dental Surgery
Stoneyfield Dental Practice offers a range of dental services, including emergency appointments and general dentistry. The practice has faced challenges in staffing and patient availability but appears to be making strides towards improvement. They are known for their empathetic and friendly dentists who provide quality care. Despite some operational difficulties, the practice is committed to patient satisfaction and maintaining high standards of treatment.
Patient Insights
What Patients Appreciate
Many patients appreciate the empathetic and friendly nature of the dental team, especially during emergency appointments. The staff, including receptionists, are often described as warm and professional, contributing to a positive experience. Some long-term patients have expressed satisfaction with the quality of care they have received, noting that the practice has been able to help alleviate their dental fears.
Things to Consider
It can be challenging to secure appointments, particularly for NHS patients, as there have been reports of cancellations and limited availability. Some patients have experienced frustration with communication, particularly regarding appointment scheduling and responsiveness. While the quality of care is generally praised, prospective patients may want to consider the current staffing situation and appointment accessibility.