Berners Dental Practice
Berners Dental Practice offers a comprehensive range of dental services, including Denplan, private, and NHS treatments. They provide clear aligners, teeth whitening, composite bonding, and emergency dental care, all within a purpose-built facility that prioritises infection control. The practice is known for its patient-centred approach, ensuring that individuals feel comfortable and well-informed throughout their treatment. With a focus on high-quality care and a welcoming environment, Berners Dental Practice aims to make dental visits a positive experience for all patients.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere at Berners Dental Practice. Many feel that the staff, from reception to dentists, are attentive and take the time to explain procedures clearly, which is especially comforting for those who are anxious about dental visits. The consistent praise for the dentists' gentle care and thoroughness contributes to a sense of trust and satisfaction among patients. Overall, the practice is recognised for its high level of customer service and the quality of care provided.
Things to Consider
While many patients have had positive experiences, some have expressed concerns regarding the communication skills of certain reception staff. There have been instances where patients felt rushed or not adequately supported during the appointment scheduling process. Additionally, a few individuals have reported dissatisfaction with specific dental treatments, suggesting that prospective patients should ensure clear communication about their needs and expectations.