mydentist, Headlands, Kettering
This dental practice offers a range of services with a strong focus on patient comfort and care. They pride themselves on creating a welcoming environment, making it especially suitable for anxious patients. The team is known for their clear communication and thorough explanations of procedures, ensuring that patients feel informed and at ease. With a commitment to high-quality service, the practice stands out for its friendly staff and modern facilities.
Patient Insights
What Patients Appreciate
Patients appreciate the genuinely caring and professional staff who take the time to address their concerns and explain treatments in detail. The practice is particularly praised for its ability to make nervous patients feel comfortable, with many noting the gentle approach of the dentists and their assistants. The welcoming reception team adds to the positive experience, making visits feel less daunting.
Things to Consider
While the practice is noted for its excellent service, some patients have expressed concerns about the availability of NHS services, as they are currently prioritising private patients. It's advisable to check on appointment availability ahead of time, especially if you're seeking NHS treatment. Additionally, a few experiences suggest that communication can sometimes become defensive if there are misunderstandings regarding patient status.