Not Acceptingmydentist, Ilbert Road, Kingsbridge
This dental practice offers a range of services with a focus on patient comfort and care. They aim to create a welcoming environment, with staff who are described as friendly and accommodating. The practice is particularly noted for its gentle approach, making it suitable for nervous patients. However, there are concerns regarding appointment availability and communication, which can affect the overall patient experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and helpful nature of the staff, particularly the reception team who are often described as welcoming. The dentists are noted for their ability to put anxious patients at ease, providing clear explanations of procedures and ensuring a pain-free experience. Some have had positive encounters that have transformed their views on dental visits, feeling supported throughout their treatment.
Things to Consider
It's important to be aware that some patients have experienced difficulties with appointment scheduling and communication, particularly regarding NHS patient registration and the responsiveness of the reception staff. There are reports of long wait times for appointments and challenges in obtaining refunds for cancellations. This may be a consideration for those seeking timely dental care.