Charlotte Dental
This dental practice offers a range of services with a focus on patient care, aiming to create a welcoming environment. While some patients appreciate the kindness and attentiveness of certain staff members, others have expressed concerns regarding communication and accessibility. The practice has a mix of experiences, with some long-standing patients valuing their care, while others have faced significant challenges. Overall, the practice strives to provide quality dental services but may have areas needing improvement.
Patient Insights
What Patients Appreciate
Many patients have found the staff to be kind and caring, particularly highlighting the dentist Ben for his attentive approach. The practice is noted for being helpful and polite, creating a positive experience for some families who have been loyal customers.
Things to Consider
Accessibility can be an issue, especially for those with mobility challenges, as the practice has stairs that some patients find difficult to navigate. Additionally, there have been reports of inconsistent communication and service quality, leading to frustrations regarding appointment management and staff interactions.